How to Satisfy a Restaurant GuestMelissa Clark | April 23, 2019 | 0 | Food & Drink , Restaurant
The restaurant business is tough. You need to offer good food and quality customer service if you want a restaurant guest to return.
Food Quality First
If you’re a restaurant owner, the food is the number one priority in your business. If you have good food, it won’t be difficult to convince your guest to dine again.
Good food and friendly staff is a winning combo if you want to satisfy a restaurant guest. You should make your customers feel welcomed in your restaurant. For business owners, do properly train your staff to wait and offer quality customer service.
You can set up a loyalty program that rewards your customers for patronizing your business. For example, they can get a discount after a certain number of visits, or a freebie.
Show your customers that you care about their opinion by gathering their feedback after every dining experience. It also gives you the opportunity to bring your customer service to the next level. After all, you are in the business of pleasing people with your food and service. Use this opportunity to turn a bad experience around.